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252 Rooms, 3 Bars, 4 Restaurants, Snack Bar, Nightly Entertainment, Gift Shop, Multilingual Staff, Car Rental*, Game Room, Parking, Activities Program, Tennis Court, Indoor/Outdoor Swimming Pool, Massage Treatments*, Beauty Salon*, Dry Cleaning/Laundry Service*, Concierge, Sauna/Steam Bath, Watersports (Nearby)*, Dive Tank for Scuba Lessons, Doctor On-Call*, Wi-Fi Internet Access.
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include air-conditioning, double Jacuzzi, full bathroom, furnished balcony/terrace, liquor dispenser, minibar, in-room wine and fruits, satellite LCD television, purified water, Farouk bath amenities, bathrobes and slippers, digital safe, coffee/tea maker, telephone, alarm clock radio, hairdryer, iron/ironing board, WiFi and turndown service.
Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Deluxe Resortview - One king bed. Maximum Occupancy: 2 adults.
Superior Deluxe Resortview - One king bed. Maximum Occupancy: 2 adults.
Superior Deluxe Oceanview - One king bed with oceanview. Maximum Occupancy: 2 adults.
Junior Suite Oceanview - One king bed. Suite features seating area and views of the ocean. Maximum Occupancy: 2 adults.
Grand Level - One king bed and a double whirlpool tub. Private balcony with an ocean view. Maximum Occupancy: 2 adults.
Concierge Level - One king bed and seating area. Children are not allowed in this room category. Maximum Occupancy: 2 adults.
Restaurants & Bars
El Alamo - Located in the lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner.
La Tratto - Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from, serving an a la carte Italian menu.
The Steak - The Steak, located near the pool area, is a casual dinner option, serving a buffet of seafood and fine cuts of beef.
Oriental Lounge - Located outdoors on the first level, the Thai Lounge serves cocktails, an a la carte dinner, Asian hors d'oeuvres, and sushi bar.
The Snack - Enjoy light snacks from midday to 5:00 pm.
Pool Snack Bar - Snacks are available poolside from 11:00 am – 5:00 pm.
Pool Bar - Swim up to the pool bar at the main pool from 9:00 am – 5:00 pm.
Lobby Bar - The lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am, tea time from 5:00 pm – 7:00 pm, and live music from 10:00 pm – midnight.
Wet Bar - The Wet Bar provides service to lounge chairs from 10:00 am – 7:00 pm.
24-hour room service is available.
Days filled with sun and relaxation and sizzling evenings that beckon fun and romance. Candlelit dinners, relaxing couple’s massages, and double whirlpools in every room help you kick back with your loved one. As one of Cancun’s top resorts, we cater to your every need in order to make your stay with us nothing short of awe-mazing. That is why we’re rated TripAdvisor’s #4 resort in Cancun and aiming to be #1 on your list.
A short 15 minutes from Cancun International Airport, Sun Palace boasts 252 well-appointed suites, each one with its own private balcony. Within the room you will find a welcome bottle of wine, purified water, Farouk® CHI bath amenities and cozy bathrobes and slippers. Plus, you can enjoy your vacation to the fullest with our $1,500 Resort Credit offer which you can apply to spa treatments, games of golf, and tours.