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Now Jade Riviera Cancun
Unidad 19 Mz. 20 Lote 1-1 Sm. 3
Riviera Maya, Cancun, Mexico

Distance from Hotel to Playa del Carmen, 22.5 miles (36 kms). Distance from Hotel to Cancun City, 22.5 miles (36 kms). Distance from Hotel to Airport, 17 kms (11 miles).  

Just 12 miles from Cancun International Airport, minutes from the quaint fishing town of Puerto Morelos, is Now Jade Riviera Cancun. Guests will receive 550 sumptuous, spacious accommodations with 24 hour room and concierge service, flat screen surround sound televisions, daily refreshed premium mini bars in-suite, wireless internet, private terraces, and, without exception, spectacular views of the Caribbean Sea.  

Your creature comforts extend to three oversized swimming pools, six game courts, motorized water sports, and an outdoor theater for shows and movies beneath the stars. Now Jade Riviera Cancun also brings together a culinary and mixology team who delivers fine food and drink within seven gourmet, reservation free restaurants and five stylish bars and lounges. And yet, the indulgences don't end there. A foray into the Spa and you'll experience a rejuvenated body and mind and a renewed spirit, courtesy of indigenous treatments that go from a melt away massage to a hydrotherapy that transcends. It's just the beginning. A getaway where you'll have it all without a wristband. Without exception.  


Amenities 
550 Rooms, 8 Restaurants, 6 Bars, Parking, Beach, 3 Pools, Deep Sea Diving*, Hobie Cats, Kayaks, Snorkeling, Sport Fishing*, Windsurfing*, Tennis, Fitness Center, Aerobic Classes, Bicycling, Kids Club, Children's Playground, Babysitting*, Ping Pong, Golf (Nearby)*, Basketball Court, 6 Game Courts, Euro-Bungee, Beauty Salon, Spa*, Sauna, Gift Shop*, Shopping (Nearby)*, Theater, Movies, Theme Nights, Internet Access*, Activities Desk, Concierge, Handicapped-Accessible Facilities, Ballroom, Banquet Room, Business Center, Conference Rooms, Car Rental Desk*, Currency Exchange, Medical Services*, Laundry Service*, Tour Desk, Travel Agency*, Wedding Coordinator*, Wedding Site*, Valet Service.



Accommodation Categories and Descriptions 

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

• 2016 Junior Suite Tropical View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Family Suite - 3 adults or 3 adults and 1 child or 2 adults and 4 children. Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children. Preferred Club Governor Suite - 2 adults.  

2015 Junior Suite Tropical View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Family Suite - 3 adults or 3 adults and 1 child or 2 adults and 4 children. Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Preferred Club Governor Suite - 3 adults or 2 adults and 2 children.  

2017 Junior Suite Tropical View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Family Suite - 3 adults or 3 adults and 1 child or 2 adults and 4 children. Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children. Preferred Club Governor Suite - 2 adults.  

Junior Suite Tropicalview, Spacious Junior Suite, 700 square feet (62 square meters), living area, 32 inch LCD television, balcony, air conditioning and ceiling fan, Jacuzzi in bathroom and separate rain shower, double sink, bidet, hair dryer, toiletries, comfortable bed with a wider mattress. Bedding: 1 king bed or 2 double beds.  

Junior Suite Oceanview, Jacuzzi for two in bathroom, luxurious bath amenities, marble floors, bathrobe and slippers, hair dryer, direct dial phone, cable television, minibar refreshed daily, electronic safe box (accommodates up to 13" laptop), electronic keyhole, alarm clock with MP3 player docking station connector, air conditioning with individual control, 24 hour room service, coffee and tea maker, iron and ironing board, luxury amenities, 700 square feet. Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean Front, 700 square feet (65 square meters). In addition to the above amenities, the Junior Suite Ocean Front also offers a living area, 32" LCD TV, balcony, air conditioning and ceiling fan, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection and wireless internet access available. Bedding: 1 king bed or 2 double beds.  

Family Suite, 1400 square feet (130 square meters) each suite. In addition to the above amenities, the Family Suite also offers 2 spacious connecting Junior Suites one with king size and one with two double beds. The suite also offers a balcony, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection and wireless internet access available. View: Tropical.  

Preferred Club Suite Oceanview, Located amongst four buildings with elevator access. Exterior Jacuzzi on the terrace. Bathroom with double sinks and vanity mirror. Turndown service. Some of the rooms have ocean view. Connecting rooms available.  

Number of accommodations: 156 Bedding: 1 king bed or 2 double beds.  

Preferred Club Suite Ocean Front, 765 square feet (71 square meters). In addition to the above amenities, the Preferred Club Suite Ocean front also offers a balcony with Jacuzzi for 2 overlooking the ocean, 32" LCD TV, air conditioning and ceiling fan, bathroom with separate rain shower, double sink, bidet, luxurious bathroom amenities, comfortable bed with a wider mattress, separate living room with a 32" LCD TV and sofa, two closets, two phones and an alarm clock with iPod connection. Bedding: 1 king bed or 2 double beds.  

Preferred Club Governor Suite, 1088 square feet (101 square meters). In addition to the above amenities, the Preferred Club Governor Suite also offers a large room with a comfortable king bed, private balcony, air conditioning and fan, relaxing room, bathroom with separate rain shower, a bidet, hair dryer, VIP bathroom amenities, double round sink, indoor Jacuzzi and dressing room. Additionally, the suite offers a spacious closet, three phones, Secret box, alarm clock with iPod connection, complimentary wireless internet access, foyer, a guest full independent bathroom and shower, patio lounge with a double terrace that includes an outdoor Jacuzzi, living room with TV, spacious dining room and ocean views. Bedding: 1 king bed.  

The Preferred Club:  

• Preferred Club Suites offer the following additional amenities:  

• Personalized check-in and check-out with concierge service  

• Living room (in Preferred Club Suites and Preferred Club Governor Suites)  

• Jacuzzi on balcony (in Preferred Club Suites)  

• Bathroom with double sinks and rain shower  

• Preferred status and amenities  

• Preferred Club Lounge  

• Private areas throughout the resort  

• Upgraded bath amenities  

• Bathrobes and slippers  

• Pillow menu  

• Secrets Box for private room service delivery  

• Complimentary internet access in suite  

• Complimentary computer access in Club Lounge  

• Upgraded mini-bar and room service menu  

• Two 32 LCD TVs  

• Daily continental breakfast service in the lounge  

• Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge  

• Complimentary newspaper in room every day (English and Spanish)  

All accommodations include: air conditioning, safety deposit box, internet access: ($), sprinkler system, maid service, rollaway bed (on request), shower, alarm clock, coffee/tea maker, Jacuzzi, iron, telephone, mini-bar, room service (24-hour), balcony or patio, hairdryer, smoke detector, ironing board, television, radio and ceiling fan.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  



Food and Beverage Outlets 

Alisios Lobby Bar, Ideally located in the main Lobby Area serving domestic and selected international drinks, as well as cocktails.  

General Opening Hours: 10:00am to 12:00am  

Moments Lobby Bar, Conveniently located in the main lobby area, Moments serves domestic and international drinks.  

General Opening Hours: 10:00am to 1:00am  

Scores, Located in the upper level of the shopping area, this bar features a casual ambience with three LCD flat panel televisions and two pool tables.  

General Opening Hours: 9:00pm to 1:00am  

Splash, Swim up bar at the main pool  

General Opening Hours: 10:00am to 6:00pm  

Sports & Fun Bar, Located in the upper level of the commercial area, with fun and casual ambience, featuring three LCD flat panel television and 2 pool tables.  

General Opening Hours: 6:00pm to 1:00am  

Dress Code: Casual.  

The Lounge, Located inside the Preferred Club section, offering premium bar service and snacks in a relaxed, private atmosphere for Preferred Club guests only. The Lounge is the ideal place to read a book, watch TV and relax.  

General Opening Hours: 7:00am to 11:00pm  

The Mix, Beach Bar located on the main beach offers guests their favorite cocktails.  

General Opening Hours: 10:00am to 6:00pm  

The Reef, Swim up bar  

General Opening Hours: 10:00am to 6:00pm  

Olas Snack, Beach Club open daily for lunch. No dress code. No reservations required. Non-smoking. Setting capacity is 260 guests.  

General Opening Hours: 11:30am-5:00pm General Opening Days: Daily  

Carnival International Buffet, Specializing in international cuisine, Carnival Buffet has an exciting decor and offers an international menu in a casual atmosphere. An air conditioned dining area with ocean view terrace is available. Approximate seating capacity is 550.  

General Opening Hours: Breakfast from 7:00am to 11:30am; Lunch from 12:30pm to 4:00pm; Dinner from 6:00pm to 11:00pm  

Dress Code: Casual.  

Coco Cafe, Premium coffee and deli snacks in a casual and relaxed atmosphere.  

Dress Code: Casual.  

Capers, Explore the rich flavors of Italian cuisine in a contemporary Tuscan setting. Approximate seating capacity is 96.  

Dinner Hours: Open for dinner only from 6:00pm to 11:00pm.  

Dress Code: Casual Elegant.  

Castaways, Take a quick break from the pool or beach and replenish your forces with a fresh, delicious sandwich or an energetic meal. Castaways also serves small bites and invigorating drinks at the poolside area with a spectacular ocean view. Approximate seating capacity is 300.  

General Opening Hours: 12:00pm to 5:30pm  

Dress Code: Casual.  

Cin Cin, Cin Cin evokes an old Flamenco Cabaret, where white threaded curtains form waves in the center of the restaurant creating an elegant, romantic atmosphere. Adults only. Mediterranean gourmet cuisine. Approximate seating capacity is 90.  

General Opening Hours: Open for dinner only from 6:00pm to 11:00pm.  

Dress Code: Casual.  

Cinque Terre(*), open for dinner only. No groups. No smoking. Setting capacity is 148 guests.  

Cuisine: Italian.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

El Mortero(*), open for dinner only. No groups. No smoking. Seating capacity is 104 guests.  

Cuisine: Mexican.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Mercure, Mercure embraces you once entering this serene garden and ocean view Elegant French Cuisine restaurant. Open for breakfast and dinner. Breakfast service is exclusive for Preferred Club guests only. Approximate seating capacity is 52. Dress code is Casual Elegance for dinner.  

Breakfast Hours: 7:00am to 10:00am Dinner Hours: 6:00pm to 11:00pm  

Pure Restaurant, Tranquility embraces you once entering this serene garden and ocean view elegant French cuisine restaurant. Open for dinner only. No dress code. No reservations required. Non smoking restaurant. Seating capacity is 80 guests.  

General Opening Hours: 6:00pm to 10:30pm  

Senses Restaurant(*), Adults only. Open for dinner only. No groups. No smoking. Seating capacity is 80 guests.  

Cuisine: Mediterranean.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant. Dress code is casual elegant which means gentleman must wear shirts. Also no tank-tops, shorts, tennis shoes or beach sandals.  

(*) Denotes reservation is required.  

Spice, Taste the best in Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda. Approximate seating capacity is 78.  

Dinner Hours: Open for dinner only from 6:00pm to 11:00pm  

Dress Code: Casual Elegant.  

Tamarindo, Tamarindo is an invitation to set off on a Mexican journey to delectable delights. The restaurant features a contemporary Mexican decor with silver, white and Mexican pink colors. Open for dinner only. Approximate seating capacity is 80.  

Dinner Hours: 6:00pm to 11:00pm  

Dress Code: Casual Elegant.  

Dress Code  

• Casual: Bermudas (long shorts or capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or coverup. No sleeveless shirts for men.  

• Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.  

• Formal: Men should wear long pants, collared shirts and dress shoes required. Women should wear blouses, skirts, slacks or dresses and dress shoes.