Hard Rock Riviera Cancun
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.
Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.
Amenities
601 Rooms, 6 Restaurants, 5 Bars, Pools, Rock Spa*, Fitness Center, 2 Tennis Courts, Non-Motorized Watersports, Billiards, Basketball, Ping Pong, Beach/Water Volleyball, Kids Club, Babysitting*, Activities Program, Concierge, Wireless Internet*, Business Center*, Car Rental*, Gift Shop*, Multilingual Staff, Free Parking, Laundry Service*, Currency Exchange, Dry Cleaning*, Meeting Facilities*, Wedding Services*
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include air conditioning, stellite television, telephone, minibar, CD player, alarm clock, AM/FM radio, coffee/tea maker, iron/ironing board, and safety deposit box.
Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Deluxe - One king bed or two double beds, balcony with two chairs & table, double Jacuzzi. 430 square feet. Max Occupancy: 4 guests.
Deluxe Gold - One king bed or two double beds, sunset view balcony, double Jacuzzi. 430 square feet. Max Occupancy: 4 guests.
Deluxe Platinum - One king bed or two double beds, balcony and seating area with an ocean view, double Jacuzzi and mini bar. 430 square feet. Max Occupancy: 4 guests.
Deluxe Diamond - One king bed, balcony and seating area with an ocean view, double Jacuzzi, two 25-minute massages at the spa with aromatherapy, 24-Hour room service with select menu, nightly Petit Four & Nightly Turndown Service. 430 square feet. Max Occupancy: 2 guests.
Deluxe Family - Two connecting suites, one with a king bed and another with two double beds, including a double Jacuzzi and wine in the adults room. Balcony with a sunset view, Xbox 360 and DVD player, fully stocked bar. This room category is only available for families traveling with children. 763 square feet. Max Occupancy: 6 guests, including children (ages 4-17) ) & infants (0-3) four adults maximum.
Rock Royalty Level Deluxe Platinum - One bedroom ocean/lagoon views with a king bed and a second with two double beds. Private terrace, living room, dining room. 1,065 square feet. Max Occupancy: 6 guests, including children & infants.
Restaurants
Fine Dining
Zen - Find your Zen at this Japanese-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Japanese cuisine. During the day, the sleek lobby restaurant serves up an international-style of buffet favorites for breakfast, then ramps up the glam factor once the sun goes down. In the evening, savor Asianl a la carte specialties such as Teppanyaki. Dress code: Resort casual, no wet clothing or uncovered swimwear is allowed. Reservations required.
Ciao - Sit down to an Italian feast at this fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian a la carte specialties and expertly prepared pasta dishes. Dress code: Casual elegance. Long pants, collared shirts and shoes are required.
Ipanema - When the sun is up Ipanema is the place to go for a buffet or snacks throughout the day. Then when the sun goes down, Ipanema is a great spot for enjoying an elegant dinner of finest cuts of steak.
Casual Dining
The Market - Cuisine: International buffet Located in the Central lobby.
Continental Breakfast: 6:30 am - 7:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner: 5:30 pm - 11:00 pm
Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
Frida - Cuisine: Outdoor buffet with grilled cuts, chicken and fish & Mexican cuisine evenings for dinner. Located in the Central lobby/pool area.
Lunch: International buffet 11:30 am - 5:30 pm
Dinner: Mexican a la carte 5:30 pm - 11:00 pm
Outdoor buffet, grilled cuts, chicken & fish
Outdoor brick oven pizza: 11:30am - 5:30pm
Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
Bars
Lobby Bar - Open from 10:00 am – 1:00 am, Live music from 10:00 pm - 12:45 am. Dress code: casual.
Contoy Swim-Up Pool Bar - Open from 9:00 am – 6:00 pm. Snacks: from 10:30 am - 5:30 pm.
Cozumel Swim-Up Pool Bar - Open from 9:00am – 6:00 pm. Snacks: from 10:30 am - 5:30 pm.
Beach Bar - Beach service from 10:00am - 5:00pm. Snacks: from 11:00am - 5:00pm.
Amphitheater - Amphitheater has bar service during shows on select nights: from 8:00pm – 9:00pm.